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 4/19/2009 11:28 AM
 

Hi Matt...

Notes on Reports:

Just a couple of things after our busy saturday. Sara and I were realizing that we really need to be able to see our notes that we enter for transactions on the reports. If a customer is wanting a printout and sees transactions that are questionable, we need to be able to explain why a transaction occured...and it helps us remember what happened. In general, the reports are just a little confusing...the jumprun reports just seemed very streamlined and clear. It could be just getting used to something new though.

 

Adding Video:

We had an instance yesterday where 4 tandems added video at the last minute and they were on such a short call, we had to charge them afterwards. The add tandem video button was not an option, so I assume that is coming. This does happen sometimes where there is just not time to charge them before...and also we do video specs at times where the student would pay after the jump.

On that same video note, it would be super helpful to have a video check box in the manifest overview screen right next to the students names so we don't have to switch  screens to see who has video.

Spelling Error:

On the transaction screen when you want to "override price", it says "overrice price"

Manifesting Tandems:

If we could think about highlighting the tandem instructors names on the loads on the manifest overview. When manifesting on paper, we look at the prior load to see who was on it...and I know that they are highlighted on the side as to who is available, but it just seems easier and more efficient to be able to show departed loads and get a quick, highlighted view of the instructors who were on the prior load.

 

Other than that, I think it went really well this weekend. As we have spoken before, speed is of essence and I know you are working on making it move as fast fast as possible. I LOVE the manifest monitor and have made Christa put the link on her iphone for loading purposes...as well as I have posted a link to the home page. This will avoid much confusion at the loading area!! It's a great product and I am looking forward to a using and improving on it this year.

 

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 6/8/2009 2:58 PM
 
 Modified By mattchristenson  on 6/8/2009 2:59:02 PM

Regaurding Video Issues:

I will not be able to make it a feature to add/remove video after a passenger has been manifested, this is because one of the manifest checks is to make sure that only fully paid customers can manifest and as soon as video as added that reservation is no longer fully paid until a transaction is posted.

At the time you posted this there were some bugs relating to adding and removing video under some conditions in the Tandem Reservations and Tandem Check out forms.  Those issues were resolved with the version installed on 6/5/09, and so it should now be easy to add, remove, puchase, and cancel video using either form.  Remember that you can only remove video that has not been paid for, if a payment has been accepted you will need to add a cancellation to a transaction so that you can handle the refund appropriately.

If you have someone on the manifest list that you wish to add video to you can move to the Check-In form and click "Show Completed", at which point you can see that reservation and add video.  As soon as you add the video you will not see that customer on the manifest screen anymore until after that video has been paid for.

I have added the video check-box as a real-only informational tool only to the manifest form as requested for pending tandem's.  With this change I will consider the video issue on this thread completed, unless you make further comments.

-Matt

whitney wrote
 

Hi Matt...

Adding Video:

We had an instance yesterday where 4 tandems added video at the last minute and they were on such a short call, we had to charge them afterwards. The add tandem video button was not an option, so I assume that is coming. This does happen sometimes where there is just not time to charge them before...and also we do video specs at times where the student would pay after the jump.

On that same video note, it would be super helpful to have a video check box in the manifest overview screen right next to the students names so we don't have to switch  screens to see who has video.

New Post
 6/8/2009 3:02 PM
 

I just fixed this spelling error, you'll see it in the next version release.  Thanks for the catch!

whitney wrote

Spelling Error:

On the transaction screen when you want to "override price", it says "overrice price"

New Post
 6/8/2009 3:05 PM
 

This weekend I added the "Staff Manifested" Window which allows you to sort by instructor or flight and see which instructors on on which flight without any other information.  At this point the window is read only and does not support drag-drop so you'll need to continue to use the "Available Instructors" window to actually manifest them, however after I receive feedback on the design of this window I will consider adding the drag-drop functionality as well.

Please let me know how this window seems to work for you.

whitney wrote
 

Manifesting Tandems:

If we could think about highlighting the tandem instructors names on the loads on the manifest overview. When manifesting on paper, we look at the prior load to see who was on it...and I know that they are highlighted on the side as to who is available, but it just seems easier and more efficient to be able to show departed loads and get a quick, highlighted view of the instructors who were on the prior load.

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